Cancellation and Refund Policy

Cancellation and Rescheduling: Customers may cancel or reschedule without penalty by notifying us at least 24 hours before their scheduled appointment or reservation time. To cancel or reschedule, please contact us at:

Email: [email protected]

Late Cancellation: Cancellations are considered “late“ when customer does not cancel or reschedule at least 24 hours prior to the scheduled appointment or reservation time. Late cancellations will result in customer being charged a fee of $50

Missed Appointments: If a customer misses their scheduled appointment or reservation without cancelling or rescheduling, they will be charged 100% of the price of the scheduled service or event.

Provider Initiated Cancellation: If for any reason we must cancel a customer’s scheduled appointment or reservation, we will notify you as soon as possible and work with you to reschedule or you will receive a full refund.

Refunds: Any refunds will be processed in the same method as the original payment.

Fee Waiver: We reserve the right, at our discretion, to waive any fee or penalty assessed hereunder for any reason we deem sufficient and reasonable.